Anywhere that people need a ride, they are able to quickly access one on their mobile phone through apps like Uber and Lyft, and Dr. Mark McKenna believes that his medical aesthetic patients deserve this same type of convenience. The reknowned Dr. McKenna has created a new business model with the first office opening in the spring of 2018, called OVME. While the treatments and procedures available utilize the latest in cutting-edge technology, patients will either feel more like they are at a spa than a doctor’s office, or patients might even be able to order some services on a phone app to be performed in the comfort of their homes.
A bit disheartened by the way the billing process has changed over the years, Dr. Mark McKenna seeks to make having procedures be a rewarding personal experience for patients. His Atlanta OVME office features four private luxury treatment rooms, as well as private consultation rooms. The patients are never bogged down with paperwork and stuck in a waiting room like they are in traditional medical offices. These details are taken care of ahead of time by email, ensuring privacy and that the patients are able to focus their energies on their appointment when they arrive.
Dr. Mark McKenna is aware that everyone’s schedules and needs are different, so OVME will offer virtual appointments and consultations as options for patients too. Some services, like Botox for example, will be able to be performed by house call doctors if that is what the patient desires. The network of house call doctors will simply log into their OVME app and add the hours and locations that they are available to work, much like a rideshare driver does. Dr. McKenna intends on finding these doctors at plastic surgery society meetings, medical trade shows, and even through connections on Facebook.
In a medical field where insurers often seem to benefit more than the patients and even the doctors, OVME represents a revolutionary way to put the control of patient care where it should be. By using the latest technology, Dr. Mark McKenna is ironically able to recreate that direct bond that existed between patients and doctors long ago. His patients will surely feel great and be able to put their best face forward.